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support & maintenance

One of the most useful aspects of websites is the ease with which they can be updated. Your website will need have changes made to it. In fact it should do, as regularly changing site content encourages your visitors to return to your site for another look.

At Encapsulate Online Designs we will make minor* revisions to your web pages for free** within six months of your site being completed. Major alterations and other changes made after the first six months will be charged for at a discounted rate.

If your web application or intranet isn't acting as expected we can tweak it for free within three months of it being handed over. If you require further changes in its functionality this will be charged for at discount rate. Alternatively you can take out a support contract with us so will maintain your web application for a fixed monthly fee.

* Minor revisions qualify as changes in page content and/or images. Changes that affect more than one page, such as alterations to the navigation system or title banner qualify as major changes and will be charged for.

** One minor revision can be made per month for the first 6 months after your site is completed. Additional changes will be charged for.